Announcing Segment Data Lakes, a New Data Architecture for Customer-First Companies

Built on the World’s Leading CDP, Segment Data Lakes Provides Businesses with the Foundation Needed for Advanced Analytics, AI and Machine Learning

SAN FRANCISCO, Sept. 08, 2020 (GLOBE NEWSWIRE) — Segment, the world’s leading customer data platform (CDP), today announced the launch of Data Lakes, a new data architecture product built specifically to help companies create cutting-edge customer experiences with their customer data. Flexible, affordable and easy to use, Segment Data Lakes provides companies with the foundation needed to produce advanced analytics, uncover rich customer insights, and power machine learning and AI initiatives.

“We all know that customer data creates a competitive advantage, but what companies sometimes fail to recognize is that the quality of their data architecture will determine just how significant that advantage really is,” said Tido Carriero, Chief Product Development Officer at Segment. “Segment Data Lakes gives data scientists the foundation they need to unlock the

Read More

Hackers appear to leak personal data of 1,000 Belarusian police officers ahead of rally

Anonymous hackers appeared to have leaked the personal data of more than 1,000 Belarusian police officers in retaliation for a growing crackdown against demonstrators, before thousands gathered in capital Minsk on Sunday to protest against strongman leader Alexander Lukashenko’s rule.

a group of people in uniform standing in front of a crowd

© Provided by NBC News

Distributed on the Telegram messaging app by the opposition news channel NEXTA Live on Saturday, the Google document contained a list of 1,003 names of officers as well as their birthdates, ranks, places of work and hometowns.


Load Error

Separately, NEXTA released seven entries contained personal information, including addresses and phone numbers, belonging to members of the special anti-terror unit of the interior ministry.

“If detentions continue, we will continue to publish data on a massive scale,” NEXTA said in a statement, alongside the Telegram message.

NBC News has seen the list, but was unable to verify whether the information contained in the document was

Read More

Don Peppers: “Big Data” – Coming to a Customer Experience Near You

In thinking about how to assess the customer experience, it’s important to keep two different kinds of data in mind: observational data and interactive data.

a view of a city

© Provided by LinkedIn

The Voice of Customer surveys you do, whether you use NPS or some other customer satisfaction metric, represent interactive data. And there’s no better judge of the quality of a customer experience than the customer herself, so interactive feedback is vital. This kind of feedback has proven particularly handy for immediately revealing mistakes, errors, or missteps in the experience delivered to a customer during a transaction or some other event.


Load Error

Whenever a customer buys something, or calls in to talk to someone, or selects something on your website – absolutely every time a customer engages with your business in any way you have an opportunity to outperform or underperform, relative to that customer’s expectations. So capturing transactional VOC feedback

Read More

‘Rogue’ Shopify employees may have stolen customer data from 200 merchants

  • Two Shopify employees may have exposed customers’ names, email and postal addresses, and order details from 200 merchants, the Canadian e-commerce giant said on Tuesday.
  • There is no evidence that any data taken by the “rogue” customer support workers has been used, Shopify said.
  • Shopify is working with the FBI and other international agencies to investigate the theft, it said.

Two “rogue” Shopify employees tried to steal transaction records from merchants and may have exposed customer data, the online payment platform said on Tuesday.

The employees may have taken customer data including names, email and postal addresses, and order details, the Canadian e-commerce giant said. Sensitive personal and financial information, such as full payment card details, was not accessed, it added.

The incident involved data from less than 200 merchants, who the company has notified. More than 1 million merchants use Shopify to sell their goods online.

The company said

Read More

New Python-based trojan targets financial tech firms to steal sensitive data

Dubbed PyVil, the new remote access trojan goes after passwords, documents, browser cookies, and email credentials, says Cybereason.

Trojan horse

Image: IvonneW, Getty Images/iStockPhoto

A new remote access trojan (RAT) is aiming at financial technology companies in the UK and European Union to capture sensitive information through keylogging and screen captures. Described in a Thursday blog post from cybersecurity firm Cybereason, the RAT named PyVil comes courtesy of the Evilnum APT (Advanced Persistent Threat) group. But this one has a few new tricks up its sleeve compared with previous trojans deployed by the group.

SEE: Security Awareness and Training policy (TechRepublic Premium) 

In its blog post, “No Rest for the Wicked: Evilnum Unleashes PyVil RAT,” Cybereason points to Evilnum as an operation whose malware attacks and phishing campaigns are highly targeted. The group typically sets its sights on financial technology (FinTech) companies, and mostly those located in the UK and EU.


Read More

Capital One ordered to pay $80 million penalty for its role in a 2019 data breach

Capital One will pay an $80 million civil penalty for its role in a 2019 security breach that exposed the personal data of more than 100 million customers, The Wall Street Journal reported. In a scathing report on its investigation into the breach, the Office of the Comptroller of Currency, part of the US Treasury. said Capital One was aware its security practices were woefully insufficient, and that the company’s board of directors “failed to take effective actions to hold management accountable.”

The breach happened in March and April of 2019, but Capital One was apparently not aware of the problem until mid-July. That’s when someone tipped the company to a public GitHub page where private Capital One data was available. That led investigators to former Amazon cloud employee Paige Thompson, who was charged with wire fraud and computer fraud. Authorities say Thompson was able to exploit a “configuration vulnerability”

Read More

Local business services power equipment and customers: Olmsted Dates and Data

OLMSTED FALLS, Ohio – Garry and Chris Thompson have seen many changes since opening their T & S Power Equipment shop 41 years ago.

One part of their Olmsted Falls business that has not changed, however, is the enjoyment of their customers — the people.

“The coolest part of the business is the retail side – the people. The friendships you make over the years,” Garry said. “You may only see them a few times or maybe just one time a year but being a local business you see them out in the community, too. That is real enjoyment.”

Garry and Chris grew up in Olmsted Falls. In fact, their son Bryan is a fourth generation Bulldog grad. Garry and Chris met in school and tied their marriage knot Feb. 24, 1979. That is the same year they opened T & S, which stands for Thompson and Shepard, the latter

Read More

Capital One to Pay $80M Penalty Over Data Breach Incident

Capital One Financial COF has agreed to pay $80 million in fine to U.S. banking regulator over a data breach incident that occurred last year. The cyberattack exposed personal information of 106 million credit card holders of the bank in the United States and Canada.

In the consent order, the Office of the Comptroller of the Currency (OCC) stated that Capital One did not “establish effective risk assessment processes prior to migrating significant information technology operations to the public cloud environment.” The OCC also noted that even after concerns related to cyber security were raised during an internal audit, the top management didn’t take proper action.

Under the terms of the OCC order, Capital One is required to take adequate steps to ensure that its computer system has sufficient security and submit the plans for review. The company faces a similar oversight from the Federal Reserve.

Capital One in a

Read More

Become the ultimate project manager and data analyst with this $40 online training

Become the ultimate project manager and data analyst with this $40 online training
Become the ultimate project manager and data analyst with this $40 online training

TL;DR: Improve your skills with The Ultimate Data and Project Management Certification Bundle for $39.99, a 98% savings as of July 25.

While everyone else is sitting around complaining about the current state of affairs on Twitter or making up silly dances on TikTok, you could be using this time to get ahead. In your career, we mean.

Staying home means you have a lot of free time on your hands, and you have the choice of how you want to spend that time. If you’re looking to make some moves in the workplace, we’ve got just the right mix of content for you in the Ultimate Data and Project Management Certification Bundle.

As the name suggests, this 10-course bundle features 49 hours of guided content on making project delivery and data analysis more efficient. It covers

Read More

Big data may help BOJ guide economy through pandemic pain

By Leika Kihara

TOKYO (Reuters) – Big data is providing some surprising results for the Bank of Japan and helping ease concerns about pressure on the economy during the coronavirus pandemic, which could influence the way the BOJ manages the world’s most radical monetary stimulus.

By tapping data provided by Google showing people’s movement via mobile phones, the BOJ found that households’ discretionary spending rebounded faster and more vividly in Japan than in other countries after lockdown steps were lifted in May.

Other big data also showed a marked rebound in durable goods sales such as personal computers, which offset some of the weakness in spending on services including leisure, eating-out and travel.

The revelation helped convince BOJ policymakers to conclude the economy has past the worst and did not need immediate, additional monetary support.

“We expect the economy to recover gradually and steadily,” BOJ Governor Haruhiko Kuroda said after

Read More